Establishing an Account    ( PDF 32KB)
Account Application Form    ( PDF 506KB)
Delivery Box Application Form    ( PDF 25KB)
Registered Signatory Form    ( PDF 18KB)
Agent Code Creation/Amendment Form    ( PDF 22KB)
 

Conditions of use for PropertyAssist, PIERS and LOTS

Account customers must comply with conditions of use and South Australian Government copyright constraints when using these systems. Refer to relevant information available within the respective applications.

LSG Account Trading Terms and Conditions

1. CREDIT POLICY
   
   1.1 Invoicing will occur on a monthly basis
   1.2 All accounts are to be settled in full within 30 days of invoice date
   1.3 Payments can be made by the following methods
   • Cheques made payable to the Land Services Group, posted to Shared Services SA, GPO Box 11028 - AR Team 01, Adelaide 5001
   • Paid over the phone using credit card facilities through PropertyAssist Services on 8204 9015.
   • Paid in person either at the Land Services Group, Ground Floor 101 Grenfell Street Adelaide or at any of the Service SA Customer Service Centres.
   1.4 You will be required to maintain a minimum average monthly trading account of $500
   
   
2. TERMINATION

   2.1 Failure to maintain a $500 minimum average monthly trading account may result in having credit facility revoked.
   2.2 Reinstatement of credit arrangements may incur an application fee
   2.3 Non-compliance with credit Terms and Conditions may result in termination of credit arrangements.

3. PENALTIES

   3.1 Failure to pay invoice within the thirty (30) day period may result in:
       3.1.1 A penalty interest being applied to the outstanding balance
       3.1.2 All balances being due
   3.2 All expenses resulting from recovering outstanding debts will be passed onto the customer.

LSG Debtor Management Process

LSG is committed to working with customers to ensure that consistent and timely responses are taken to manage late payments of accounts and that all customers are informed of the practices that will be applied. To facilitate the recovery of outstanding debts the following credit control practices will be applied.

• Our Trading Terms require payment of invoices within 30 days of the date of invoice.
• If full payment of an invoice is not received by the due date a reminder notice will be sent to the customer reminding them of their obligation to pay the outstanding amounts
• Further delay in payment will result in the account being suspended, which will prevent ordering of products until payment has been received and processed
• Extended non-payment of invoices will result in credit privileges being revoked and the debt being placed with a debt collection agency
• Accounts that are suspended cannot be re-instated immediately following payment. This process may take 48 hours or longer
• When credit is revoked it will be necessary to formally re-apply for account access

For further information on debtor management practices please contact Customer Services on 8204 9015.